tiredofsubjectlines

by phil on Wednesday Apr 13, 2005 10:12 PM

Robert Morris from IBM argued last year at Etech 2002 that -- and I'm paraphrasing from memory here -- most significant advances in software are actually advances in user experience, not in technology. Mosaic was not an advancement in technology over TBL's original browser. Blogger is a highly-specialized FTP client. IM is IRC++ (or IRC for Dummies, depending on your POV). The advantages that these applications offered people were user experience-oriented, not technology-oriented.

http://www.kottke.org/05/04/google-maps-and-user-experience